Check in with Xuan (I believe that was the spelling) was amazing, they were super friendly and super helpful with telling us about the local amenities of the hotel. As someone who works at a hotel themselves, I do like to take note on how other staff greet guests, Xuan was a prime example. Beds were very comfortable, rooms were a good size.
Emma
février 2024
Clean, decent size, was next to a waterfall so it was nice on the balcony in the mornings.
Heather
novembre 2024
For the price (we went in off season) this is a great choice for Queenstown. Close to town, about 15-20 mins walk down the hill and along the water, so it's in easy reach but still quiet and peaceful. We had a forest view room, but you can enjoy the stunning view of the lake from the top of the hill. The staff were lovely and accommodating. Nice to have a sauna and jacuzzi after a long day of walking/driving. Bed was super comfortable and powerful aircon/heating much appreciated.
Jeni
juillet 2024
Close to Queenstown and the lake. Easy walk down the hill to town.
Shareene
janvier 2025
The view of The Remarkable Mountain Range is awesome for a lakeside room. The room is very spacious and the balcony can let you enjoy the paradise landscape from sunrise to mid-night. I took the galaxy photo just at the room balcony and it is stunning. They even offer free of charge outdoor hot onsen and swimming pool. Underground Carparking charged at 15dollar a day is reasonable.
Veronica
octobre 2024
The beds were comfortable,.the room had some room to park your suitcade. A laundrette in the carpark. Although Perhaps should have been free for the price of the atay. The rooms were quiet. The cleaning ladies never missed a morning to service our room. They always restocked any bathroom products.
M
août 2024
Very comfortable hotel a short walk into Queenstown with very helpful and friendly staff. We had a 'forest view' studio suite with a kitchen which was perfect for our needs and great views of the mountains above the trees. Very comfortable beds The freshly made omelettes were lovely as was the bircher muesli and chia pudding cups. Nice selection of breads . Really though, the staff are very much a huge asset.
Clea
juillet 2024
The executive Room size is huge with a sofa and desk. The spa , sauna, and heated pool made the ski trip more fun. The breakfast has enough choices to start the day. The locked dry room is handy to store ski gears. Walking distance to the centre. The hotel is a bit outdated but still in good condition. The price is acceptable. The welcoming staff made our stay memorable! Highly recommended!
Annie
juillet 2024
Beautiful outlook and big generous sized rooms which were well equipped with everything you would need. Front of house staff were super lovely and loved the kids journals & drink vouchers etc. Nice walk into town and with lots of construction and road works centrally it was nice to be away from that.
Sian
août 2024
A special mention goes to the leadership team/senior management Agata Kurdziel, who went above and beyond to make our stay memorable. She provided us with a personalised letter upon our arrival, which was a heartfelt and thoughtful gesture that truly brightened our day. This small yet significant touch made us feel incredibly special and appreciated. Our room was spacious, clean, and offered every comfort we could wish for. The service throughout our stay was exceptional. The breakfast team are warm and welcoming ("service with a smile"). Thank you, team.
Jacqueline
août 2024